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How can I send you a video of my faulty product?

You can send us files up to 50MB by e-mail or upload heavier videos on YouTube. Please send us a link if you choose the second method and refer to the instructions shown in the YouTube Help Center to upload your video.

 

We advise you record the video in a bright area and show clearly the problem occurred with this product.

 

We will be glad to assist you shortly after receiving your query.

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