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Jimmy Hi, thank for your patient waiting. My collegue in my team who is charge of product development tells me that our factory had already been in vacation, so they cannot answer the question from their aspects. He told me that automatic turn off function also depends on whether your cable support this features or not. You said your type-c cable was able to turn off automatically, maybe you can try other USB port cable. Thank you for asking.

2020-01-15 08:24:30 Helpful (0)
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kapre13 2020-01-11 23:23:39
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Jimmy Your phone might not be fully charged even though it shows 100% battery, can you wait l little bit longer until it is truly fully charged. The second reason might be due to different minimum shutdown currents for different phones, this function might not work on every phone.

2020-01-08 08:26:27 Helpful (0)
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Q: each port has 18w? total of 36w?

Asked by kapre13 on 2019-12-21 02:46:47

sam U C 18W

2020-01-03 01:25:46 Helpful (0)
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Q: Does this adapter support Quick Charger 4.0?

Asked by Fabio on 2019-07-08 08:35:18

kapre13 Yes

2019-12-18 12:33:12 Helpful (0)
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kapre13 2019-11-26 02:10:09
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